Trade Membership Benefits
Trade Members-Only Discount
A trade discount is offered to design professionals including architects, interior designers, builders and corporate buyers on all products purchased through Artisan Crafted Lighting. You must be a member to qualify for this discount. These discounts vary depending on the size of the order and whether the purchase is for a stocked or custom item. Your customer service representative can discuss these discounts with you.
Quarterly Newsletter
You will receive our quarterly newsletter featuring stories on builders, architects and designers who are successfully and innovatively incorporating artisan-designed lighting into their designs and buildings. We will feature projects, designs, informative "how to's" and new products.
Potential Publicity for Your High-Profile Projects
Artisan Crafted Lighting's publicist reviews the more unique projects commissioned to Artisan Crafted Lighting, enabling her to leverage publicity and editorial opportunities. If your project is chosen for publicity purposes, it will be highlighted not only on our website and in our quarterly newsletter, but also potentially in relevant, national industry/trades publications and newsletters.
Six-Point Customer Satisfaction Program
Attentive service and customer satisfaction are key to the continuing success of Artisan Crafted Lighting. We employ a team of professionals educated in lighting design who genuinely understand the buyers' needs. Our 6-point customer satisfaction program includes:
- Specifications: We will assign you a representative who becomes familiar with your project, your desired outcome and your budget, and recommend one or more artisans/manufacturers and specific works based on their assessment of these criteria.
- Pricing: A proposal will be provided for custom products that details the work and provides you, as a trade member, a net discount.
- Status Reports: You will receive regular updates as to the status of your project via email, or, if you prefer, a personal phone call.
- Quality Control: Once your project is completed, a professional artisan will inspect your commissioned piece for flaws and compare it against the original specifications to ensure its accuracy.
- Delivery: Your project will be shipped in a carefully, appropriately packed box to ensure that it is flawless when you receive it.
- Confirmation: Once your lighting is received, your representative will contact you to ensure that it meets your expectations and answer any questions you may have about the care and installation of your purchase.
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