Trade Membership Benefits
Trade Members-Only Discount
A trade discount is offered to design professionals including architects, interior designers, builders and corporate buyers based on quantity of products purchased through Artisan Crafted Lighting and our other ArtisanCrafted.com sites. You must be a member to qualify for this discount. Discounts vary depending on ordering history and whether the purchase is for stocked or custom items. Your customer service representative can discuss these discounts with you.
Project Folder
When you register for membership we automatically create a project folder
for you. The folder provides a handy way to organize your projects and the products you are considering for each.
Newsletter
As a trade member you will receive our email newsletter featuring information on new products, industry trends and stories about our artists. In addition, we occasionally feature builders, architects and designers who are successfully and innovatively incorporating artisan-designed lighting into their designs and buildings.
Potential Publicity for Your High-Profile Projects
Artisan Crafted Lighting welcomes news about your more unique projects involving ArtisanCrafted.com products. We are always looking for engaging stories and photos to help leverage publicity and editorial opportunities. If your project is chosen for publicity purposes, it will be highlighted not only on our website and in our quarterly newsletter, but also potentially in relevant, national industry and trade publications and newsletters, as well as on design blogs.
Six-Point Customer Satisfaction Program
Attentive service and customer satisfaction are key to the continuing success of Artisan Crafted Lighting. We employ a team of professionals educated in lighting design and art lighting specifically. These representatives genuinely understand our buyers' needs. Our 6-point customer satisfaction program includes:
- Specifications: We will assign you a representative who becomes familiar with your project, your desired outcome and your budget. Your rep will recommend artists or manufacturers and specific works based on their assessment of these criteria.
- Pricing: A proposal will be provided for custom products that details the work to be created.
- Status Reports: You will receive regular updates as to the status of your project via email, or, if you prefer, a personal phone call.
- Quality Control: Once your project is completed, a professional artisan will inspect your commissioned piece for flaws and compare it against the original specifications to ensure its accuracy.
- Delivery: Your project will be shipped in a carefully and appropriately packed box to ensure that it is flawless when you receive it.
- Confirmation: Once your lighting is delivered, your representative will contact you to ensure that it meets your expectations and answer any questions you may have about the care and installation of your purchase.
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